? Đề bài
The table below shows how patients evaluated different services at three health centres.
? Sample band 8.5:
The table compares three health centres in five different criteria, using a scale from one to ten, with 1 being very poor quality and 10 representing excellence. Overall, Peveril Centre is the most highly rated institution in all of the specific aspects listed, while the reverse is true for Longston Centre.
Peveril Centre’s superiority and Longston Centre’s inferiority in service provision are reflected in their average scores, which are 8.3 and 5.8 respectively, compared to Marchbank Centre’s 7.2. Peveril Centre’s biggest strength is how they handle patients’ concerns, which is rated at 9.6, while this area is Longston Centre’s greatest weakness, scoring a mere 4.3. Other top-notch services at Peveril Centre are appointments arrangement (at 9.1) and doctors’ service (at 8.7). The latter is also where the other centres are evaluated most positively, with Longston Centre being rated at 8.0 and Marchbank Centre at 8.4, slightly lower than the score for Peveril.
Pharmacy, on the other hand, is believed to be Peveril and Marchbank Centre’s worst service, which are only given 6.3 and 5.8 respectively, despite being superior to Longston Centre’s 5.1. Notably, children care is the second best service in Longston (at 6.3) and third highest rated aspect at Marchbank Centre (at 7.3), but is ranked higher only than pharmacy in Peveril Centre.
? Vocabulary:
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scale (noun): thang đo
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highly rated: được đánh giá cao
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reverse (noun): ngược lại
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superiority (noun): sự vượt trội
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inferiority (noun): vị trí thấp hơn, bậc thấp hơn, sự kém hơn
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reflect: phản ánh
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handle patients’ concerns: giải quyết mối quan tâm của bệnh nhân
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top-notch services: dịch vụ tuyệt vời, xuất sắc
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superior (adjective): vượt trội, cao cấp
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children care: chăm sóc trẻ em


